Clutchpoint’s Managed Services deliver premier support services while providing compelling cost savings over hiring in-house resources. It allows you to focus on initiatives and issues that are strategic to your organization while providing superior service levels to your user community. The benefits to our customers are multi-fold:
Our Managed Services include:
Clutchpoint can offer highly competitive support rates onsite, offsite or offshore, by packaging term commitments for specific staffing levels. The longer the term, and the greater the expected service scope, the higher the cost savings.
Application, Data Warehouse, and Database Maintenance Services
Maintenance is key to the proper evolution and long-term utilization of your transactional application or data warehouse. Often enough, IT departments in companies either do not have the resources or the expertise they need to cost-effectively maintain their applications and databases. At other times, application and database maintenance may not be the best utilization of your full-time staff. Under such circumstances, Clutchpoint can provide you ongoing application and database maintenance, on a full-time or part-time basis. Clutchpoint’s Application and Database Maintenance Services encompass ongoing maintenance, incremental enhancements, and database administration.
Application Support Services
By outsourcing your application support function, you can free up your internal resources for building new applications while resolving turnover issues. You will be supported by Clutchpoint’s capable and experienced personnel in providing 24×7 support to your user community at greatly reduced costs.
Quality Assurance and Testing
Clutchpoint’s Quality Assurance and Testing services provide you with the bandwidth and expertise to ensure data quality, application integrity, security, and scalability. At Clutchpoint we consider QA an important part of the overall project plan. We also understand that QA and Testing can be glossed over under tight implementation schedules. We provide you a team that can devise test plans, build test suites, research data quality issues, and document expected results. As part of this service, we also provide the templates necessary to speed up the QA and Testing process without sacrificing results.
Offshore Software Services
Clutchpoint has offshore facilities that provide the same quality and expertise levels as our onsite services at dramatically reduced costs. Our methodology for offshore software development employs an onsite component that covers initial project assessment, project planning, requirements analysis, and initial design. Detailed design, coding, and unit testing are completed offshore in conjunction with an onsite project manager. Integration testing and system rollout are done onsite. Clutchpoint also delivers ongoing application maintenance services that enable ongoing cost savings while allowing you to deploy your staff on critical development projects. All offshore services are delivered through our subsidiary in India, Clutchpoint Technologies Pvt. Ltd., a full-service software development organization.